FAQ

SOME OF THE FAQS

When will my order ship?

  • WITHIN THE WEEK Unless we let you know otherwise, we pack your order and take it to the post office within 3-5 business days. 

How long will it take to get my order once it ships?

  • This is a trickier answer, all of our products ship from our home state of Alaska so it can take a bit longer. Our default shipping is set to the most economical option which is usually USPS Ground. If you are in a hurry, you can always choose pay for Priority mail. 

Do you ship internationally?

  • Unfortunately we do not ship anywhere outside the USA at this time. 

    Do you offer wholesale? 

    • Yes! You can find the information here. 

    Do you make custom products?

    • We are interested in working on collabs and custom boxes with *very* generous timelines. Get in touch if you'd like to talk more about that. 

    Do you sell books?

    • NOPE. Just tea. We recommend checking out your local indie bookshop or library to find actual books.

    Are your tea bags compostable?

    • Yes! We use a fabric for our teabags called NeoSoilon and you can read all about the materials here 

    Are you teas gluten free?

    • While we don't have a gluten free certification, we do not blend with any products containing gluten. Celiacs proceed at your own comfort level.